What is your refund policy?
You can find our refund policy in our Terms of Service:
If customer is not satisfied within first 7 days of initial monthly subscription start, or within 3 days of subsequent renewal month, at our discretion we will refund 50% of that month’s subscription cost. For annual subscriptions, Mindstamp may refund 75% of the subscription price within 30 days of the subscription start, or 50% of the subscription price within the first 90 days of the subscription period. We reserve the right to refuse refunds based on our understanding of usage, intent, and other factors. If a refund is issued, the account and all of its associated data is deleted immediately.
If customer is not satisfied within first 7 days of initial monthly subscription start, or within 3 days of subsequent renewal month, at our discretion we will refund 50% of that month’s subscription cost. For annual subscriptions, Mindstamp may refund 75% of the subscription price within 30 days of the subscription start, or 50% of the subscription price within the first 90 days of the subscription period. We reserve the right to refuse refunds based on our understanding of usage, intent, and other factors. If a refund is issued, the account and all of its associated data is deleted immediately.
Updated on: 03/01/2024
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